TCS Named a Leader in Next Generation Mortgage and Loan BPS for Third Consecutive Year by Nelson Hall

Deepthi | Myequity news | Date : 16-01-2019 12:10:00 IST

Tata Consultancy Services has been named a Leader for the third consecutive time, in the Nelson Hall NEAT for Mortgage and Loan (M&L) BPS Services.

The report cites TCS' robust capabilities in implementing and running large scale M&L operations with a focus on delivering digital technology-enabled operations. Nelson Hall highlights the company's long-term engagements as well as its onshore and nearshore delivery presence across the US and Latin America.

"The mortgage industry is witnessing digital-led shifts, increasing loan costs and stringent regulations. A strategic partner with the right mix of operational and technological capabilities can drive profitable, efficient operations, and boost the speed to market. M&L services help enterprises to enhance the borrower experience and simplify processes across the business value chain." said K Krithivasan, President, Banking, Financial Services, and Insurance, TCS. "Our recognition as a market leader is a testament to our vision and innovation, differentiated capabilities and offerings, and the resultant market success.”


In M&L operations, TCS offers end-to-end services that include sales, processing, underwriting, and closing, research, pre-foreclosure and foreclosure, loss mitigation, bankruptcy, loan modification, data management, and risk management. Customer experience management services include on- boarding, collections, customer service, and analytics.

"TCS has a strong background in M&L BPS engagements and a large customer base. It delivers digital -enabled M&L operations and doesn't just focus on pure BPS services," said Andy Efstathiou, Director, Banking Operations & Transformation program, NelsonHall. "TCS' Business 4.0TM framework, Machine-First Delivery Model (MFDMTM), digital-Jed solutions that cover the entire M&L value chain, and global delivery presence, make it a leader in this space."

"With our deep understanding of the mortgage domain, full services portfolio, continuous evolution of market relevant offerings, and investments in platforms and intellectual property, TCS is well placed to address the needs of the new age lending ecosystem,"
added K Krithivasan.


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