TCS Named a Leader in Cognitive IT Infrastructure Management Services by NelsonHall

Deepthi | Myequity news | Date : 04-09-2018 14:00:00 IST

Tata Consultancy Services (TCS), a leading global IT services, consulting and business solutions organization, has been recognized as a Leader in the NelsonHall NEAT evaluation for Cognitive IT Infrastructure Management Services.

The strengths highlighted in the report include- TCS' broad mix of geographic and industry customers, investments in cognitive intelligence and machine learning, it's Enterprise Intelligent Automation unit that drives automation, and CoEs for ignio, machine learning, bots/chatbots, and cognitive assistants.

"In a Business 4.0 world, enterprises are looking for Digital enablement rather than cost efficiency from their IT Infrastructure. Cognitive IT infrastructure management services help enterprises build agile, flexible and self-healing infrastructure that is key to successful digital transformation," , said Krishna Mohan, Head, IT Infrastructure Services and Deputy Head Cognitive Business Operations, TCS. "Our Leadership position in this area is a validation of our strategy, early investments in cognitive-powered products, and ability to enable digital transformation for our customers."

Having pioneered the industrialized model of IT services delivery leveraging high levels of automation, TCS is now at the vanguard of unleashing the next wave of productivity gains with its Machine First Delivery Model (MFDM™) that enhances customer experience by automating end-to-end services with artificial intelligence and machine learning.

In addition to partnering with leading automation product vendors for automating parts of the customer's process chain, TCS deploys its own cognitive automation platform ignio to transform customers' diverse and complex IT infrastructure landscapes _into highly-resilient, self-healing stacks. ignio is available in three variants, covering the following areas: IT operations, Batch management, SAP operations.

Mobitio™, TCS' proprietary enterprise mobility platform, is powered by intelligent automation and real- time analytics to provide real-time IT support (anywhere, anytime and on any device) with minimum human intervention. This platform-led service can be adopted across multiple channels and integrated across native and hybrid platforms. Its features include location-aware services, and NLP-based virtual assistance.

John Laherty, Senior IT Services research analyst with NelsonHall, said: "Supported by intelligent automation AI, analytics and machine learning, cognitive IT infrastructure management services are facilitating the transition to next generation IT infrastructure and workplace services. With its proprietary products, commitment to automation, and wide experience with customers across industries and geographies, TCS was identified as a Leader in cognitive IT infrastructure transformations."

About Tata Consultancy Services:

Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world's largest businesses in their transformation journeys for the last fifty years. TCS offers a consulting-led, Cognitive powered, integrated portfolio of IT, Business & Technology Services, and engineering. This is delivered through its unique Location Independent Agile delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 400,000 of the world's best-trained consultants in 46 countries. The company generated consolidated revenues of US $19.09 billion for year ended March 31, 2018

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