Tata Power inaugurates its second ‘All-women’ Customer Relations Centre in Borivali, Mumbai
Deepthi | Myequity news | Date : 15-10-2018 11:40:00 IST
Tata Power conceptualized India’s first ‘All-women’ Customer Relations Centre (CRC) for power utility customers this year by inaugurating its First CRC centre in Andheri (West). With an aim to continue providing their talented and highly skilled women employees with new avenues for growth and development, the company today inaugurated its second All Women CRC in Borivali (East), Mumbai.
The new centre will be entirely managed by a team of 10 women personal. All the functions at the CRC including security will be handled by women. The move is a testament of Tata Power’s vision to strengthen economic diversification for the company, influencing the employability and empowerment of the local women. The centre is an ideal platform for the company’s women employees to showcase their ability to independently manage and operate a full-fledged Customer Relations Centre.
Mr. Minesh Dave, President - Transmission & Distribution, Tata Power, said, “We are really glad to inaugurate our second All Women CRC which will be run entirely by 10 well-trained women. We hope to make these centres a rich training ground for women employees in building new skills, capabilities and expertise. We look forward to proactively strengthen women’s participation in other departments in the power utility sector apart from customer-facing role.”
About Tata Power:
Tata Power is India’s largest integrated power company and, together with its subsidiaries & jointly controlled entities, has an installed capacity of 10857 MW. A pioneer in the field, it has a presence across the entire power value chain: Generation of renewable as well as conventional power including hydro and thermal energy; transmission & distribution, trading and coal & freight logistics. With renewable energy assets in solar and wind accounting for 22% of the company's portfolio, Tata Power is a leader in clean energy generation.