Public services versus home automation: Tata Communications’ research reveals differing perceptions of IoT between India’s generations

Deepthi | Myequity news | Date : 09-10-2018 15:55:00 IST

According to new insights from Tata Communications’ ‘National IoT Survey Report’, the enhanced provision of public services is a top priority for India’s mature generation (over 35s) for the Internet of Things (IoT), while the country’s younger generation (18-25 year olds) perceive the impact of IoT enabled services to be most palpable in their immediate environments, such as home automation.

The survey was conducted across 2,000 respondents from 12 Indian cities to gauge the awareness levels of people around the concept of the Internet of Things (IoT) and views on its impact on their day-to-day lives.

According to the report, domestic automation appears to be a near-necessity for India’s youth. For over half (54%) of India’s youth (Millennials aged between 26 and 35) and (Generation Z aged between 18 and 25), IoT is all about smart homes (like Smart TV, Smart Lights etc) and smart phones.

67% of the over 35s, view IoT enabled devices and services as creating exponential value in the realm of public services – like energy conservation, lower pollution, better treatment and disposal of waste, better access to public utilities and healthcare facilities.

“The potential for IoT as a ‘public good’ is clearly immense, but for this to be realised, open dialogue between all segments of society – from consumers and businesses, to the public sector as well as technology providers –is now essential. India’s youth is clearly inspired by IoT’s potential to automate their domestic environments, but that represents a fraction of IoT’s potential to transform society as a whole”, explains VS Shridhar, Senior Vice President and Head Internet of Things, Tata Communications. “People of all ages and sections of society need to have a deeper understanding of IoT and how it can benefit their lives as citizens. From such dialogue, a new type of constitution – a type of ‘civic operating system’ (Civic OS) will emerge, encompassing rules, protocols, safeguards and principles to ensure the profound opportunities that IoT presents, are available to all members of society.”


About Tata Communications:

Tata Communications Limited is a leading global provider of A New World of Communications™. With a leadership position in emerging markets, Tata Communications leverages its advanced solutions capabilities and domain expertise across its global network to deliver managed solutions to multi-national enterprises and communications service providers. The Tata Communications global network includes one of the most advanced and largest submarine cable networks and a Tier-1 IP network with connectivity to more than 240 countries and territories across 400 PoPs, as well as nearly 1 million square feet of data centre and colocation space worldwide.


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