Induslnd Bank launches IndusAssist - voice-based banking services through Amazon Alexa

Deepthi | Myequity news | Date : 25-09-2018 15:00:00 IST

Induslnd Bank has launched Artificial Intelligence (AI) based Alexa Skill - 'IndusAssist'- that enables its customers to conduct financial and non financial banking transactions on Amazon Echo and other Alexa-enabled devices using voice based commands.

Induslnd Bank customers will need to undergo a one-time registration process for linking their bank details using the Alexa app on their smartphone. Post registration, all authentication and transaction requests will remain voice-based, thus offering a more intuitive banking experience to customers. They will now be able to recharge their mobile phones, pay credit card bills and so on by voicing out simple commands like "Alexa, ask IndusAssist to recharge my mobile number", "Alexa, ask IndusAssist to pay my credit card bill". All the transactions done through this medium are completely safe and secure, following the 2- factor authentication guidelines prescribed by the regulator.

About Induslnd Bank:

IndusInd Bank Limited is a Mumbai based Indian new generation bank, established in 1994. The bank offers commercial, transactional and electronic banking products and services. IndusInd Bank was inaugurated in April 1994. Induslnd Bank is the first among the new-generation private banks in India.

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