HGS AxisPoint Health sells US Nurse Advice Line service contracts to Carenet Healthcare Services

Deepthi | Myequity news | Date : 24-12-2018 09:20:00 IST

HGS’s subsidiary, HGS AxisPoint Health LLC.,USA has today entered into definitive agreements for sale of several of its US Nurse Advice Line service contracts to Infomedia Group, Inc., USA (doing business as “Carenet Healthcare Services”), a leading provider of strategic engagement, telehealth and healthcare consumer navigation solutions. This sale will supplement Carenet’s existing telehealth and 24/7 nurse triage infrastructure.

Ramesh Gopalan, President –Global Healthcare, HGS said, “the sale allows HGS AxisPoint Health to focus its efforts on its innovative care management offering, CarePoint, powered by Analytix, which aligns with the rest of the HGS Healthcare portfolio, including industry leading customer engagement, business process optimization and digital transformation solutions.”

“When acquired by HGS in April 2018, AxisPoint Health joined a global community focused on providing holistic healthcare solutions to build long-term relationships that engage and retain members and patients,”
Gopalan said. “HGS AxisPoint Health continues to provide critical services to our clients as the healthcare system moves towards value-based care. This strategic sale to Carenet allows our former US nurse advice line clients to receive high-quality and cost -effective care from an organization rooted in telehealth, already offering a unique-to -the-market Virtual Clinic, which provides a single “front door” point of contact, much like a physical provider offer.”


“As healthcare consumer experience continues to mature and consumers expect the kind of on-demand service they receive outside of healthcare, virtual care will become a mainstay in not only care delivery, but also readmissions reduction, chronic care management, preventative care and more,” said John Erwin,CEO of Carenet.

The two organizations are confident this transaction will benefit clients, allowing both HGS AxisPoint Health and Carenet to further cater to their clients’ goals and needs.

About HGS AxisPoint Health

HGS AxisPoint Health is a population health management company that combines innovative technology with outstanding care management services to reduce costs, improve outcomes and boost consumer satisfaction –the Triple Aim of healthcare.

About Carenet

For eight consecutive years, Inc. Magazine has named Carenet as one of America’s fastest growing private companies. Carenet actively engages and serves over 25 million healthcare consumers a year on behalf of health plans, providers, employers and others in the healthcare industry.


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