Cambridge Technology Awarded ISO/IEC 20000-1:2011 Certification
Deepthi | Myequity news | Date : 08-01-2019 20:30:00 IST
Cambridge Technology Enterprises Limited, a leading global technology company focused on Artificial Intelligence as a Service (AIaaS) to transform organizations into AI-first leaders, has been awarded ISO/IEC 20000-1:2011 certification in recognition of its IT service management excellence for Hyderabad and Bangalore locations in India.
Over the last three years, the company has achieved tremendous success in building its foundation with 2.5x growth in employee strength, certified workforce, strong partnerships and working with marquee clients who are leaders in their verticals.
Attainment of this ISO/IEC 20000-1:2011 certification validates that Cambridge Technology (CT) meets internationals standards for IT Service Management Systems. Through this certification, CT has demonstrated it has the controls and procedures in place to consistently deliver cost effective, quality IT service to its customers. This certification is a step forward for the company to drive best-in-class operational efficiency and its commitment to service excellence.
ISO/IEC 20000—1:2011 is a service management system (SMS) standard. It specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve an SMS. The requirements include the design, transition, delivery and improvement of services to fulfill agreed service requirements. “Cambridge Technology is focused on delivering the highest standards of IT services to its customers and the ISO/IEC 20000-12011 certification substantiates our ability to deliver the highest level of service management to customers using efficient processes,
" said Aashish Kalra, Chairman at Cambridge Technology.
About Cambridge Technology
Cambridge Technology is a leading global technology company transforming organizations into AI-first leaders. CT is enabling its customers to create AI solutions that transform their businesses, by helping solve the world’s complex and ‘most interesting business challenges with AI.